Privacy policy

Privacy Policy

At Light Store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact our customer service team.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Product and shopping preferences

  • Information you provide when contacting customer support

  • Technical information such as IP address, browser type, device information, and website usage data

We only request information that is reasonably necessary to provide our services and operate our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide shipping and delivery updates

  • Respond to customer service inquiries

  • Provide order tracking information

  • Process payments and prevent fraudulent transactions

  • Improve our website, products, and customer experience

  • Communicate with you about your orders

  • Send promotional communications where permitted by applicable law

  • Maintain the security and functionality of our website

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Light Store does not intentionally store complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help us:

  • Keep the website functioning properly

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant shopping experiences

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website and hosting providers

  • Customer support services

  • Analytics and technology providers

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

We do not sell your personal information simply for the purpose of selling your information to third parties.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links or references to third-party websites or services. These websites operate independently and may have their own privacy policies.

Light Store is not responsible for the privacy practices, content, or security of third-party websites.

8. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your data is used

  • Opt out of certain marketing communications

To make a privacy-related request, please contact our customer service team.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe using the unsubscribe option included in the communication.

Even if you opt out of marketing communications, we may still contact you regarding important transactional matters, such as orders, payments, shipping, or customer service requests.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Light Store
Address: 3000 E 1st Ave, Denver, CO 80206, USA
Email: Support@collegiateshhoppe.com
Phone: +1 (818) 584-6273
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM

We aim to respond to customer inquiries within 24 hours.

Light Store — Your privacy matters to us.