Payment Policy

Payment Policy

At Light Store, we aim to provide a secure, convenient, and transparent checkout experience. This Payment Policy explains how payments are handled when you purchase products through our website.

1. Accepted Payment Methods

We may accept payment methods displayed and available at checkout, which may include:

  • Credit cards

  • Debit cards

  • Other secure online payment methods supported by our payment providers

Available payment options may vary depending on your location and the payment methods enabled at the time of purchase.

2. Payment Authorization

When you place an order, your selected payment method may be authorized for the total order amount.

An order is considered successfully placed only after the payment has been successfully authorized or otherwise confirmed by the applicable payment provider.

3. Payment Security

Payments are processed through secure payment-processing services. Light Store does not intentionally store complete credit or debit card numbers on our own systems.

Payment information may be processed by third-party payment providers according to their own terms, security practices, and privacy policies.

4. Order Verification

For security and fraud-prevention purposes, Light Store may review orders before processing or shipping them.

We reserve the right to contact you for additional information when reasonably necessary to verify an order or payment.

5. Failed or Declined Payments

If your payment is declined or cannot be successfully processed, your order may not be completed.

If this happens, you may:

  • Verify your payment information

  • Try another supported payment method

  • Contact your bank or payment provider

  • Contact Light Store customer service for assistance

Light Store is not responsible for payment declines caused by a customer's bank, card issuer, payment provider, insufficient funds, incorrect payment information, or other circumstances outside our control.

6. Pricing and Taxes

The product price displayed on our website may be updated from time to time.

Applicable taxes, shipping charges, and other fees, when applicable, may be displayed during checkout before you complete your purchase.

The final amount charged will be shown during the checkout process.

7. Refunds

If an order qualifies for a refund under our applicable return or refund policy, the refund will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

8. Duplicate or Incorrect Charges

If you believe you have been charged incorrectly or more than once for the same order, please contact our customer service team as soon as possible with your order information.

We will review the transaction and assist you accordingly.

9. Currency

The currency used for your purchase will be displayed during checkout. Your bank or payment provider may apply currency-conversion fees or exchange rates when applicable.

Any such fees charged by your financial institution are outside the control of Light Store.

10. Changes to This Payment Policy

Light Store may update this Payment Policy from time to time to reflect changes to our payment methods, providers, business practices, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

11. Contact Us

If you have questions regarding payments, billing, or an order, please contact us:

Light Store
Address: 3000 E 1st Ave, Denver, CO 80206, USA
Email: Support@collegiateshhoppe.com
Phone: +1 (818) 584-6273
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM

We aim to respond to customer inquiries within 24 hours.

Light Store — Secure and convenient shopping for your lighting needs.