FAQ
Frequently Asked Questions
1. What products does Light Store offer?
Light Store offers a curated selection of stylish lighting for modern interiors, including pendant lights, chandeliers, sconces, decorative fixtures, and statement lighting.
2. How can I contact Light Store?
You can contact our customer service team for questions about products, orders, or general assistance.
Email: Support@collegiateshhoppe.com
Phone: +1 (818) 584-6273
3. What are your customer service hours?
Our customer service team is available:
Monday – Saturday: 9:00 AM – 6:00 PM
4. How quickly will I receive a response?
We aim to respond to all customer inquiries within 24 hours during our customer service hours.
5. Can you help me choose the right lighting?
Yes. Our customer service team can help answer product-related questions and provide guidance to help you find lighting that suits your space and style.
6. Are your lighting products suitable for modern interiors?
Yes. Our collection is selected with contemporary homes and interiors in mind, offering designs suitable for living rooms, dining areas, bedrooms, kitchens, entryways, and other spaces.
7. Where is Light Store located?
Our business address is:
3000 E 1st Ave, Denver, CO 80206, USA
8. How can I get help with an order?
For assistance with an order, contact our customer service team by email or phone. Please include your order information when contacting us so we can assist you efficiently.
9. Do you offer different lighting styles?
Yes. Our collection includes a variety of designs and finishes, allowing customers to find lighting that complements different interior styles and spaces.
10. Why choose Light Store?
At Light Store, we focus on combining attractive design, practical functionality, and customer-focused service to make finding the right lighting easier.
11. Can I contact you outside business hours?
You can send us an inquiry at any time. Messages received outside our customer service hours will be reviewed and answered as soon as possible, generally within 24 hours.
12. How can I learn more about a product?
You can review the product details on its product page. If you need additional information, our customer service team is available to assist you.